Frilly Lilly Kensington - Questionnaire

Which esthetician provided services during your last appointment?

Brittany
Fatima
Katherine
Priscilla
Samantha
Shauna
I'm terrible with names!

Was the staff friendly and welcoming upon your arrival at the store?

Lovely!
Decently
Not Overly

Upon meeting your esthetician, was she friendly and welcoming?

Definitely!
Somewhat
Not really

Did the esthetician allow you to feel comfortable and at ease during the service?

Very!
Kind of
Not so much

Did you find your esthetician to be professional during the service?

Absolutely!
Somewhat
Not particularly

How would you rate the general comfort level and ambiance of the room?

Lovely!
Sufficient
Unpleasant

How would you rate the overall cleanliness and tidiness of the room?

Sparkling!
Respectable
Poor

How would you rate the overall quality of the esthetician’s service and technique?

Expert!
Average
Not good

Did the esthetician sufficiently explain the service and give advice on after care?

Crystal clear!
More or less
Not very well

Were you pleased with the quality of the products used during the service?

Totally!
Pretty much
Not at all

Were you pleased with the overall results after the service?

Delighted!
Content
Not really

Would you choose this particular esthetician again for these services?

Certainly!
Possibly
Probably not

Would you recommend frilly lilly to a friend or family member?

Absolutely!
If it comes up
No way

How many times have you visited frilly lilly for services?

First visit
2-4 times
5-7 times
8+ times

Would you visit frilly lilly again for any services?

Yes, I've rebooked!
Yes, when I need to
Maybe
I don't think so

We truly strive to provide an amazing experience to every single client. If your experience was anything less than amazing, tell us what we can do to improve. Have something else to say? Anything at all? Please share any comments or suggestions.

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