Category: Blog

Hard Wax vs. Soft Wax: Why Wax is Queen

Find out how waxing works, what goes where, and why we’re obsessed!

At Frilly Lilly, we love wax. Wax loves us. Wax loves you. And we are waxing experts! Here’s a quick crash course on why we’re such fans of wax as a hair removal service, and what the differences are between them.

First things first, here are the bare wax facts:

1. There are 2 main types of wax out there: hard wax and soft wax.
2. Soft wax is often packaged in cans or jars. It has a consistency close to thick, liquid honey.
3. Hard wax comes in the form of beads, and is melted down at a low temperature.
4. Soft wax is used for larger, less sensitive areas like arms, legs, chest, and back.
5. Hard wax is used for more sensitive areas like bikinis, underarm, and face.
6. Both are applied with a wooden spatula to the skin. Soft wax is removed with a muslin cloth strip, while hard wax hardens and is peeled off by itself.
7. Hard wax is more expensive than soft wax (you’ll find out why in a sec!)

We love waxing because it is quick, efficient, and it yields absolutely amazing results. But how is it so good? Let’s find out.

How does it work?

Hard wax is used for sensitive skin like the bikini and facial areas. That’s because hard wax adheres to the hair strand more than it does to the skin’s surface, which is key to reducing discomfort, and efficient hair removal (VERY key).

Hard wax is melted down to a low temperature, and is directly related to its efficiency as a waxing process. Thanks to the warmth of the wax:

1. Your hair follicles and pores open up, making it easier to pull the hair out from the root.
2. As the wax cools, it envelops the hair strand,
3. And within moments (and without binding to your skin), the hair is ready to be pulled out.
4. Bonus: Hard wax is also really good at getting those little in-betweeners that maybe broke off or are left over from your shaving past (we say again, past).

Soft wax is used for larger areas of hair removal. Soft wax can be applied in larger areas because a cloth strip is used to remove the wax, and won’t break like hard wax could.

Let’s summarize

Hard Wax:

• Used for smaller, sensitive areas like the bikini line, face, and underarms.

Soft Wax:

• Used for larger areas like the legs, back, chest, belly, and arms.

Frilly Lilly began based on our waxing obsession, and we pride ourselves on being experts. We first gained our loyal clientele following thanks to our technique, premium wax, and above-and-beyond sanitation protocols.

So when we say that we love it, that we recommend it, that we’re experts, you can trust we mean it. For all the reasons you just read, and more.

Check out your local Frilly Lilly’s Service Menu here!
Want to learn about our Bikini Memberships? Read more!

What is a Frilly Lilly Bikini Membership?
Everything You Need to Know.

Read on for how it works, how it benefits your wallet, and answers to FAQ’s!

Haven’t you heard? We have Bikini Wax Memberships!

First, can we just say, bikini waxing is what we do best. It is the cornerstone service of our beauty boutique menu–all the way back to 2005, when we first opened. And our clients agreed! We were granted a shining reputation (that continues on today!), as well as a long-standing customer loyalty. So we decided to reward our loyal clientele, and facilitate consistency for our newer clients.

What is a Frilly Lilly Bikini Membership?

Here’s how it works:

1. First, you sign up.
   Name, phone number, all that regular stuff, plus your payment information.

2. Choose between a 4-week or 6-week pay period
   These 2 options reflect the recommended time between appointments. Some people prefer every 4-weeks, others go a little longer between appointments. If you tend to go even longer, read on to see how you still benefit from a membership!

3. Choose between Hawaiian or Brazilian bikini waxes
   You can book for either one, at any point!

4. Book your next appointment!
   Yup, it’s literally that simple.
   

Here’s how it benefits you, and your wallet:

• Alberta: $60 Brazilians and Hawaiians
• British Columbia & Saskatchewan: $55 Brazilians and Hawaiians
• 10% off all other services (yes, really. Pedicures, manicures, facials, brow and lashes services, all the good stuff!)
• 10% off all retail (that means products, scarves, jewellery, cards, everything!)
• Consistency! (Isn’t it nice knowing exactly when you’re getting waxed next? We’ve all gone in a little too early, or let things grow a liiiittle to much. With a membership, all the guesswork is done with!)
• Exclusive offers and promotions

Sounds pretty darned good, doesn’t it?

A few things you need to know about signing up:

1. You can only sign up in person! We value your privacy, and will only collect the strictly necessary from you. That being said, what we do collect is sensitive information. To ensure your info is kept private, please visit us at your local boutique to sign up.
2. You will be automatically charged according to your preferred method of payment every 4 or 6 weeks (you decide the frequency when signing up).
3. You are signing up for a minimum 6-service (6 Brazilians or Hawaiians) commitment period, so that you can get a good feel for the benefits of consistent bikini waxing!
4. When cancelling or freezing your membership, please provide written 30 days notice so we can track the status of your request and ensure it has been processed. You can notify us by emailing your boutique, or [email protected]. If you do not receive confirmation of your cancelation, please call your boutique directly.

FAQ’s

We want you to feel as confident and excited about these benefits as we are. One of the best things about Frilly Lilly Bikini Memberships is that it offers regularity, and consistency, on top of a discounted rate for our loyal clientele.

We understand that sometimes life throws you a curveball and you can’t follow through with your appointment. When that happens, here are some of the most frequently shared concerns, and “what ifs” about the details of your membership:

• Unredeemed Credits
• Backed up credits
• Starting 6-month commitment
• Freezing or Cancelling memberships

Unredeemed Credits

What if I’m not in town for the next month’s appointment?

What if need to cancel or move my appointment?

I don’t want to pay for something I didn’t get!

Have no fear! Credits carry over. You can redeem your unused, paid-for Bikini Wax credits at any time!
Think of it this way:

When the automatic payment is withdrawn from your bank account, it is transformed into a Frilly Lilly Brazilian or Hawaiian Bikini Wax credit.

• You’ve paid for that credit, it is now yours to use for that service.
• It does not expire.
• We will not charge you more, or less than what was previously agreed upon.
• When you book in for your appointment to redeem this credit, the price will not change from what you have already paid.
• It is now attached to your Client Profile in our booking system, and will automatically be applied when you receive the service (whenever that may be).
• If you do not use it (for any amount of time), you can still redeem this credit the next time you come in.

Backed Up Credits

What if my payment went through for 1 or 2 Brazilians, but wasn’t able to make it in for them yet? How do I catch up?

I book my bikini waxes on a different timeline than the 4-week or 6-week cycles. Can I still benefit from a Bikini Membership?

Everyone benefits from a Bikini Membership! First of all, those credits never expire, so you won’t lose them. If something happens where you’ve paid for your discounted bikini waxes, but have not yet had a chance to come in and redeemed them, have no fear! You may redeem them at any time.

If you have credits to catch up on, you are able to freeze your membership (and automatic payments) after your 6-month commitment period, and use your unredeemed credits! This is especially helpful if you are not planning on getting bikini waxes for personal reasons for a certain period of time.

The bottom line is: You paid for it, you receive it!

Please remember that when you sign up, you sign up for a 6-month commitment period (which equals 6 Brazilians or Hawaiians), after which you can freeze or cancel your membership at any time.

Starting 6-month Commitment Period

It’s been 6 months, and I don’t think the membership is for me. This month’s payment for my Brazilian came out already, if I cancel my membership now, will I have to pay regular price when I come in?

If the discounted membership rate was successfully paid for through your preferred method of payment, and you decide to cancel your membership before redeeming it, that credit is honoured and does not expire. Any new services that have not been booked under active membership will no longer have a discounted rate, and will be charged full price.

If I freeze/cancel my Bikini Membership, can I still enjoy benefits on retail and other services?

When you freeze or cancel your membership, all associated benefits are also frozen/cancelled.

…And there you have it, folks! Now you know everything about what is a Frilly Lilly Bikini Memberships: its amazing benefits for not only bikini waxing, but all other services, retail, exclusive offers, and the consistency that gives you the absolute best results. Check out our Instagram for our video on Bikini Memberships, and check back soon for our next blog post topic!

Still have questions? Contact your local Frilly Lilly boutique, send us a DM on Instagram or Facebook, or email [email protected]
Ready to Sign Up? Book in for your Brazilian or Hawaiian at your local Frilly Lilly boutique here!

How Do Bikini Memberships Work?

The next time you visit your Frilly Lilly boutique, you’ll have the option to sign up for a Bikini Membership.

1. Choose whether you’d like the Brazilian or the Hawaiian membership.
2. Choose if you’d like a Monthly membership or a 6-Week membership.
3. Enjoy the perks!

You will automatically be charged regularly based on your membership selection. Every month (or every 6-weeks), you’ll receive a Bikini Wax Credit that you can redeem at your preferred Frilly Lilly boutique. This credit doesn’t expire and can be used anytime.

What Does Your Membership Include?

• Your bikini wax at membership price.
• 10% off additional services.
• 10% products, jewellery, and accessories.
• The satisfaction of being savvy shopper.

How Do I Sign Up?

It’s easy to sign up! Visit any Frilly Lilly boutique and speak to our team. They will be happy to sign you up and help answer any additional questions you might have.

Do you already have a bikini waxed scheduled? When you arrive for your service, let us know you’re interested in signing up. Once your service is complete, we can sign you up and make sure you receive your perks and discounts for your current bikini wax.

How Much Does It Cost?

The price of membership varies slightly between boutiques.

Alberta Membership – $60 per bikini wax
British Columbia Membership – $55 per bikini wax
Saskatchewan Membership – $55 per bikini wax

Anything Else I Should Know?

We’ve made the Bikini Membership process simple and easy. Your credit card will remain safely on file and charged monthly or every 6 weeks. There is a minimum 6 service commitment once you sign up.

After 6 bikini waxes, you can discontinue your membership by providing your Frilly Lilly boutique 30 days written notice (email is fine!). You must receive written confirmation of your membership cancelation from Frilly Lilly. This is to ensure we have received and processed your cancelation request. It also helps avoid any miscommunication or confusion.

Once a Bikini Wax Credit has been paid for, they do not expire. Unredeemed Bikini Wax Credits can still be redeemed even after your membership has been cancelled.

Additional membership perks and discounts are only valid during active memberships. Once cancelled, any added perks and discounts will immediately stop. Any paid and unredeemed Bikini Wax Credits will remain valid until redeemed.

Any other questions? Contact us!

Our new site is here and better than ever. We hope you enjoy it!

Combined with our new online scheduling update, it’s easier than ever to book your next service online. If you haven’t been in recently, you’ll be prompted to make a new account the next time you sign in. It’s easy and we are here to help if you have any questions!

Please take a look around!

xo,

The Frilly Lilly team

Cold, dry winters can take their toll on your skin – especially your lips! It takes some extra love and care to keep your lips hydrated and smooth. Try this simple three-step routine using frilly lilly Brown Sugar Lip Scrub and any of our delicately scented Lip Butters.

Step 1 – Using your finger, apply a pea-sized dab of the Brown Sugar Scrub to your mid-lower lip and gently massage in a circular motion outward. Work it into your lips for about 20 seconds, enjoying the soft exfoliation.

Step 2 – Wet the corner of a washcloth or towel with warm water and gently wipe the brown sugar scrub from your lips until they’re clean. They should feel supple and lightly moisturized.

Step 3 – Finish by applying a swipe of your favourite frilly lilly Lip Butter to help hydrate and protect. Our holiday favourite is our peppermint lip butter, like a sweet candy cane kiss!

Try this routine a few days a week or as needed, after you wash your face in the morning or before bed. Apply lip butter before you step outside so your lips are protected and moisturized. You’re good to go!

We’ve stocked our boutique’s shelves with some special seasonal treats for you and everyone on your list. With a little help from our friend Hilary of The Canadian Qauintrelle, we’ve selected a few of our favourite gifts for everyone on your list.

Who: Your work friends

What: frilly lilly Holiday Gift Jars

Price: $40-$45

Who: Mom

What: A mani, pedi, or service of her choice

Price: Your choice! Ask our team in-store about loading a gift card for the perfect day.

Who: Your brother or dad

What: Men’s Razor Repair roll-on

Price: $22.00

Who: Your bestie or sister

What: A statement necklace or hat

Price: Varies in-store

Grab a hot chocolate, turn up the Christmas tunes, and get comfy… It’s time to wrap presents! Shopping for holiday gifts for loved ones is a lot of fun, but we take just as much joy in creative, beautiful gift wrapping!

We enlisted the help of Calgary DIY-specialist, blogger and artist Lacey Haskell of Feathering My Nest to create some customized holiday gift wrapping ideas for the holidays!

Before

After

Head over to Lacey’s blog to learn how to make this adorable vintage mason jar. She’s also created a gold paper star gift package that will surely be the prettiest present under the tree.

Cozy up and get ready for a crafty afternoon!

What is Putchipuu? So glad you asked!

During one of my recent buying trips to Los Angeles, I met the lovely founders of Putchipuu, Giovanni and Todd. I fell in love with the bags, and just had to share the compelling story behind them.

Every bag is handmade by the women of the Wayyu tribe in Colombia, using traditional, intricate weaving techniques. The production and sale of the bags has created a new independent and socially conscious economy with the aim of supporting women and their families. You can read their full story here.

The bags are now available in Victoria, Santa Monica and select Calgary boutiques. I hope you love them as much as I do!

xo,
Debra

Eyebrows are like a frame for your beautiful face. Whether you’ve got bold natural brows or barely-there blondies, they can have a huge impact on your look.

We absolutely love providing brow waxing and tinting services to our clients. Even if you don’t think you have any hairs to spare, our brow consultants will work their magic to help you design a look you’ll love.

Our friend and blogger Hilary of The Canadian Quaintrelle walked us through her brow routine with our esthetician Katie. Check out how she keeps her brow game strong here.

Photos: The Canadian Quaintrelle / Anneke Forbes